Junior Call Centre Agent

Leeds, ENG, GB, United Kingdom

Job Description

Role Overview



As a

Junior Call Centre Agent

, you will represent client brands by making and receiving calls, handling customer enquiries, and promoting products or services. This role is ideal for someone who enjoys speaking with people and is looking to develop a career in marketing and sales.

Key Responsibilities



Make outbound calls to promote products, services, or events on behalf of clients Handle inbound calls, providing information and resolving customer queries Represent client brands with professionalism and enthusiasm Update customer records accurately and efficiently Support marketing campaigns by generating leads and following up on prospects Work closely with the sales and marketing teams to achieve targets

Skills and Qualifications



Excellent communication skills and a confident telephone manner Friendly, professional, and customer-focused attitude Ability to work in a fast-paced environment Strong organisational and multitasking skills Previous call centre, sales, or customer service experience is an advantage but not essential

What We Offer



Full training and ongoing support Opportunities to progress into senior sales or marketing roles Positive and supportive work environment

If you are ready to build your career in marketing and enjoy working in a vibrant call centre environment, apply today to join our team as a Junior Call Centre Agent.



Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Leeds LS1 2PW (required)
Work Location: In person

Application deadline: 17/08/2025
Expected start date: 18/08/2025

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Job Detail

  • Job Id
    JD3495540
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leeds, ENG, GB, United Kingdom
  • Education
    Not mentioned