Job Description

Role Overview:

As a Junior Call Centre Agent, you will be responsible for making outbound calls to potential customers as part of our marketing campaigns. Your role is to engage prospects, provide information about our clients' products or services, and generate interest to support sales and lead generation goals. This is an excellent opportunity to develop your communication skills and gain experience in a fast-paced marketing environment.

Key Responsibilities:

Make outbound calls to potential customers following prepared scripts and campaign guidelines Clearly and confidently communicate key messages and benefits of products or services Record accurate customer information and feedback in the CRM system Meet daily and weekly call and conversion targets Handle customer queries and objections professionally Work closely with the marketing and sales teams to optimise campaign results Maintain a positive attitude and professional demeanour at all times

What We're Looking For:

Strong verbal communication skills with a clear and friendly telephone manner Ability to listen actively and respond effectively Resilience and confidence in handling rejection Good organisational skills and attention to detail A proactive, enthusiastic approach and eagerness to learn Previous call centre or sales experience is a plus but not essential - full training provided

What We Offer:

Comprehensive training and ongoing support A lively and supportive team environment Opportunities for career development and progression Experience working with well-known brands and diverse marketing campaigns

How to Apply:

If you have a passion for communication and want to launch your career in marketing, we'd love to hear from you. Please submit your CV and a brief cover letter explaining why you'd be a great fit for the role.

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, S10 3HD (required)
Work Location: In person

Application deadline: 09/06/2025
Expected start date: 09/06/2025