We are seeking a dedicated and enthusiastic Call Center Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. As part of our team, you'll play a vital role in supporting our communication efforts, ensuring clients and customers receive excellent service and engagement.
Key Responsibilities:
Handle inbound and outbound calls to support marketing campaigns and client communication.
Assist in answering customer inquiries and providing information about services and campaigns.
Maintain accurate records of customer interactions and feedback.
Work closely with the marketing and sales teams to ensure smooth campaign execution.
Represent the company professionally while promoting positive customer experiences.
Contribute to the achievement of campaign goals by providing excellent support.
Requirements:
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Positive, proactive, and eager to learn.
Previous customer service or call centre experience is a plus but not required, training will be provided.
What We Offer:
Comprehensive training and ongoing support.
Opportunities for growth and career progression.
A collaborative and supportive work environment.
If you're enthusiastic about building your career and want to be part of a dynamic marketing team, apply today and take your first step towards success!