, you will be responsible for engaging with customers over the phone, supporting our marketing efforts, and delivering excellent service on behalf of our clients. This is an entry-level opportunity ideal for someone with a confident phone manner and a passion for customer interaction.
Key Responsibilities:
Make outbound calls to potential customers as part of marketing campaigns
Respond to inbound enquiries, providing product information and assistance
Maintain accurate customer records using CRM tools
Follow call scripts and campaign guidelines to ensure message consistency
Handle objections professionally and escalate complex issues when necessary
Meet daily and weekly call targets
Provide feedback to the marketing team to help optimise outreach strategies
Requirements:
Strong verbal communication and listening skills
Confident, friendly, and professional phone manner
Excellent time management and attention to detail
Willingness to learn and adapt to new systems
No previous experience required - full training provided
What We Offer:
Structured training and support from experienced professionals
Clear career progression paths within the company
Friendly, energetic team environment
Incentives and rewards for high performance
Opportunities to get involved in wider marketing and events work
If you're ready to launch your career in marketing and customer engagement, apply today to join our team as a Junior Call Centre Associate!