Job Description

Role Overview

We are looking for a proactive

Junior Customer Engagement Specialist

to join our growing team. In this role, you will play a vital part in enhancing customer interactions, supporting marketing initiatives, and ensuring high levels of engagement across multiple channels.

Key Responsibilities

Engage with customers to promote brand awareness and deliver positive experiences. Assist in the planning and execution of customer engagement campaigns. Collect feedback from customers to help refine strategies and improve results. Collaborate with the marketing team to ensure consistent messaging and communication. Support customer relationship management and retention activities. Perform administrative and reporting tasks related to engagement efforts.

Requirements

Excellent communication and interpersonal skills. Passion for customer engagement and marketing. Ability to work collaboratively in a fast-paced environment. Organisational and problem-solving skills. Previous experience in customer engagement, marketing, or customer service is an advantage, but not essential - full training will be provided.

What We Offer

Comprehensive training and ongoing development. Exposure to a variety of marketing and customer engagement projects. Supportive team culture and opportunities for career growth. Hands-on experience working with well-known brands.

Ready to kick-start your marketing career?

If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 (required)
Work Location: In person

Application deadline: 08/09/2025
Expected start date: 01/09/2025