Junior Customer Service Advisor

Chapel Allerton, ENG, GB, United Kingdom

Job Description

Role Overview:



As a

Junior Customer Service Advisor

, you'll be the first point of contact for our clients' customers, providing helpful, friendly, and professional support. This entry-level position is perfect for individuals who are confident communicators, enjoy working with people, and are looking to grow within the marketing and customer service industry.

Key Responsibilities:



Provide high-quality customer service at marketing events and face-to-face campaigns Respond to customer queries, provide product information, and offer tailored solutions Support the promotion of client products and services Handle customer feedback and escalate concerns where necessary Maintain accurate customer records and feedback reports Work closely with the marketing team to enhance the customer journey Meet daily and weekly performance targets

What We're Looking For:



Strong communication and interpersonal skills Friendly, positive, and professional attitude Ability to work in a fast-paced, customer-focused environment Eagerness to learn and grow in a marketing and service-focused role

What We Offer:



Comprehensive training and on-the-job mentoring Opportunities for career progression into marketing, sales, or leadership roles A vibrant, inclusive team culture Regular team socials, incentives, and travel opportunities

Start your journey in customer service and marketing today!


Apply now to join a fast-growing team where your development is our priority.

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, LS7 3JB (required)
Work Location: In person

Application deadline: 01/06/2025
Expected start date: 02/06/2025

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Job Detail

  • Job Id
    JD3123641
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chapel Allerton, ENG, GB, United Kingdom
  • Education
    Not mentioned