Job Description

Role Overview

As a

Junior Customer Service Agent

, you'll play a key role in representing clients, delivering top-quality customer interactions, and supporting campaign success. This is a great opportunity for someone looking to begin their career in customer service and marketing while developing key communication and interpersonal skills.

Key Responsibilities

Engage directly with customers at promotional events and on-site campaigns Provide product and service information in a clear and friendly manner Handle basic customer queries and help resolve concerns confidently Collect customer feedback and contribute to improving service delivery Represent client brands with professionalism and enthusiasm Work collaboratively with the marketing and events teams to achieve campaign goals

What We're Looking For

Strong communication and interpersonal skills A positive, professional attitude Willingness to learn and grow within a fast-paced environment Ability to work well in a team and independently No prior experience needed - full training provided

What You'll Gain

Full in-house training and support Practical, hands-on experience in customer service and brand representation A sociable and team-oriented work environment Opportunities for progression into senior roles

Ready to kick-start your career in customer service and marketing?

If you're enthusiastic, ambitious, and eager to gain valuable on-site experience, apply today with your CV.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Leeds LS1 2PW (required)
Work Location: In person