Junior Customer Service Assistant

Chapel Allerton, ENG, GB, United Kingdom

Job Description

Role Overview:



We're looking for an enthusiastic and personable

Junior Customer Service Assistant

to support our growing team. In this entry-level role, you will be the first point of contact for customers, helping to manage queries, provide product information, and ensure every customer has a positive interaction with our brand.

Key Responsibilities:



Engage with customers via phone, email, or face-to-face at promotional events Answer enquiries regarding products, services, or campaigns Provide clear, friendly, and solution-focused responses to customer concerns Maintain accurate records of customer interactions Promote products and services where appropriate Support sales teams with customer follow-up and relationship management Uphold the company's reputation by delivering excellent service

Ideal Candidate:



Excellent communication and interpersonal skills Confident, approachable, and enthusiastic Strong problem-solving abilities Willingness to learn and grow within a fast-paced environment

What We Offer:



Full training and mentorship Opportunities for progression into leadership roles Friendly, energetic work environment Regular team events and incentives

Ready to start a rewarding career in marketing and customer service?


Apply now and join a team where your people skills are valued, and your career potential is unlimited.

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, LS7 3JB (required)
Work Location: In person

Application deadline: 01/06/2025
Expected start date: 02/06/2025

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Job Detail

  • Job Id
    JD3123258
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chapel Allerton, ENG, GB, United Kingdom
  • Education
    Not mentioned