As a Junior Customer Service Assistant, you'll play a vital role in supporting our marketing campaigns by engaging directly with customers. Your main focus will be to ensure every interaction is positive, informative, and aligned with our clients' values and expectations.
Key Responsibilities:
Represent our clients professionally during in-person marketing campaigns
Provide accurate information about products and services
Answer questions, handle basic concerns, and guide customers with confidence
Collect feedback and assist with campaign data reporting
Help with campaign logistics, setup, and team coordination as needed
Ensure a high standard of customer care throughout all interactions
Work closely with campaign managers and other team members to achieve goals
What We're Looking For:
Strong communication and interpersonal skills
Friendly, enthusiastic, and approachable personality
A genuine interest in helping people and solving problems
Ability to work well in a fast-paced team environment
Eagerness to learn and develop within a marketing-based role
Experience in customer service, hospitality, or retail is a bonus but not required
What We Offer:
Full training provided - no prior experience necessary
Fast-track progression opportunities into customer service or marketing leadership roles
Fun, supportive team culture
Regular incentives, bonuses, and social events
Opportunities to represent high-profile national brands
How to Apply:
If you're passionate about people, communication, and launching your career in a dynamic marketing environment, we'd love to hear from you. Apply today with your CV and a short cover letter.