Junior Customer Service Assistant

Chapel Allerton, ENG, GB, United Kingdom

Job Description

Role Overview:


We're looking for an enthusiastic

Junior Customer Service Assistant

to join our team. In this entry-level role, you'll be the first point of contact between our clients and their customers, representing brands confidently and professionally. You'll play a key role in building relationships, resolving queries, and ensuring a positive brand experience.

Key Responsibilities:



Interact with customers face-to-face at promotional events, residential campaigns, or pop-up stands Deliver excellent service and provide clear, accurate product information Handle basic enquiries, resolve issues, and escalate where needed Support team leaders with campaign setup and customer feedback collection Work to achieve daily and weekly engagement goals Maintain a professional and approachable manner at all times Participate in training and development sessions to improve skills

Requirements:



Excellent communication and interpersonal skills A positive attitude and eagerness to learn Team player with a proactive approach Ability to work in fast-paced, people-focused environments No previous experience necessary - full training provided Must be 18+ and eligible to work in the UK

What We Offer:



Ongoing training and mentorship A fun, supportive team environment Clear opportunities for career progression Opportunities to travel and represent clients nationwide
If you enjoy meeting new people and want to grow within a company that values ambition, apply today and start your journey with us!

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Additional leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

United Kingdom, LS7 3JB (required)
Work Location: In person

Application deadline: 22/06/2025
Expected start date: 23/06/2025

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Job Detail

  • Job Id
    JD3179578
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chapel Allerton, ENG, GB, United Kingdom
  • Education
    Not mentioned