to join our team. In this role, you will provide support to clients and customers by answering queries, resolving issues, and ensuring excellent service throughout the marketing campaign process.
Key Responsibilities
Respond promptly to customer enquiries via phone, email, and face-to-face interactions
Assist in resolving customer issues and escalating when necessary
Maintain accurate records of customer interactions and feedback
Support the marketing team with client communications and administrative tasks
Ensure a positive and professional experience for all customers
Help coordinate with event teams to ensure customer satisfaction during promotions
What We Offer
Bonuses: Performance-based incentives
Paid training and ongoing support
Opportunities for career growth within customer service and marketing
Collaborative and supportive team environment
Ideal Candidate
Excellent communication and problem-solving skills
Friendly, patient, and customer-focused attitude
Ability to multitask and manage time effectively
Previous customer service experience is preferred but not essential
Comfortable working in a fast-paced, team-oriented environment
Join Amped-up Cali
and start your career in customer service with a growing marketing company. Apply today!