Job Description

Job Overview

As a Junior Customer Service Assistant, you'll play a vital role in delivering an outstanding experience for our clients and their customers. You'll act as the face of the brand, ensuring every interaction is professional, positive, and memorable. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is eager to build a career in marketing and customer relations.

Key Responsibilities:

Engage with customers in person, over the phone, or via email to provide information about products and services. Represent client brands professionally at events, residential, or business-to-business campaigns. Resolve customer queries efficiently while maintaining a high level of service. Support marketing campaigns by gathering feedback and identifying customer needs. Maintain accurate records of customer interactions and follow-ups. Collaborate with team members to meet performance goals and deliver campaign targets. Participate in regular training sessions to develop communication and customer service skills.

What We're Looking For:

Strong communication and interpersonal skills. Positive attitude, confidence, and enthusiasm for working with people. Ability to remain calm and professional in any situation. A willingness to learn and take on new challenges. Team-oriented mindset with a strong sense of responsibility. No previous experience required, full training provided.

What We Offer:

Comprehensive in-house training and ongoing professional development. Clear career progression into senior roles in marketing or management. A friendly, supportive, and goal-driven team environment.

Start your career in customer service and marketing today!

If you're passionate about people, growth, and new opportunities, apply now to join a company that invests in your potential and celebrates your success.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work authorisation:

United Kingdom (required)
Location:

Leeds LS1 2HL (required)
Work Location: In person