Job Description

As a

Junior Customer Service Associate

, you'll play an important role in representing our clients and ensuring every customer interaction is positive and professional. You'll assist with enquiries, promote client products and services, and help support marketing campaigns. This is a great opportunity for individuals looking to build a career in marketing, sales, or customer service.

Key Responsibilities:

Engage with customers in person, over the phone, or via email to provide excellent service. Represent clients and deliver accurate information about products and promotions. Assist in the execution of marketing campaigns and brand promotions. Handle customer enquiries and resolve issues or escalate when necessary. Gather customer feedback to support campaign improvements. Work closely with marketing and customer service teams to meet targets and objectives. Participate in ongoing training to develop your communication and service skills.

What We're Looking For:

Excellent communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Ability to multitask and work effectively under pressure. Strong organisational and problem-solving skills. Team player with a positive and proactive mindset. No prior experience required - full training provided.

What We Offer:

Comprehensive training and one-to-one mentorship. Clear opportunities for progression in marketing, customer service, and leadership. Supportive, team-oriented work environment.

Start your career in marketing and customer service today!

If you're enthusiastic, motivated, and eager to learn, apply now to join a company that values teamwork, growth, and success.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person