, you'll play a vital role in delivering exceptional service to customers while supporting ongoing marketing campaigns. You'll handle enquiries, provide product information, and ensure customers walk away with a positive impression of the brand.
Key Responsibilities
Serve as the first point of contact for customer enquiries (face-to-face, phone, or email)
Deliver clear and helpful product/service information to customers
Assist in resolving customer issues promptly and professionally
Support marketing events, promotions, and customer engagement activities
Gather customer feedback to help shape campaign improvements
Maintain up-to-date knowledge of client products and services
Work closely with the marketing and sales teams to ensure a seamless customer journey
What We're Looking For
Excellent communication and interpersonal skills
A customer-first mindset and professional attitude
Strong attention to detail and problem-solving abilities
Eagerness to learn and grow in a fast-paced environment
Previous customer service or sales experience is helpful but not essential - full training provided
What You'll Gain
Full training and hands-on support from a dynamic marketing team
A clear pathway for career progression
Opportunities to work on real campaigns and build your confidence
A sociable and inclusive team culture
If you're enthusiastic, approachable, and ready to kickstart your career in a growing marketing company, we'd love to hear from you.