to join our marketing team. In this role, you will be the first point of contact for clients and customers, providing excellent support and ensuring a positive experience with our services. This position is perfect for someone starting their career in customer service and interested in the marketing industry.
Key Responsibilities
Respond promptly and professionally to customer enquiries via phone, email, and live chat
Assist clients with information about our marketing services and campaigns
Resolve basic customer issues or escalate them to the relevant department
Maintain accurate records of customer interactions and feedback using CRM systems
Collaborate with the sales and marketing teams to support ongoing campaigns
Provide regular updates to clients and follow up to ensure satisfaction
Support administrative tasks related to customer service operations
Skills and Qualifications
Excellent communication and interpersonal skills
Positive attitude and a passion for helping others
Strong organisational skills with attention to detail
Ability to work effectively both independently and as part of a team
Basic computer literacy; experience with CRM software is an advantage
Previous experience in customer service or marketing is a bonus but not essential
Willingness to learn and develop new skills
What We Offer
Training and mentorship from experienced professionals
Friendly and supportive work environment
Opportunities for growth and career development within the marketing sector
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.