Job Description

Library Support Assistant Apprentice

24 hours per week, including some weekends

19,293-23,557 pro rata (age dependent)

Active Luton is a community wellbeing trust offering leisure and sport, health and wellbeing, community outreach, training and education and Luton's library services. We want to make sure everyone in Luton has the right access and opportunity to get active and improve wellbeing and quality of life.

We are looking for enthusiastic and flexible individual to join our team as an Apprentice Library Support Assistant. Primarily based at Lewsey Farm Library, you'll play a key role in delivering excellent customer service and supporting the day-to-day operations of our library services. You will gain practical experience, develop key skills and earn a nationally recognised qualification.

The apprenticeship has a duration of 18 months and on successful completion could potentially lead to a contractual position.
24 hours per week

Key Responsibilities:

Assisting customers with book loans, returns, and general enquiries Supporting users with digital services and library IT systems Helping to maintain an organised, welcoming library environment Supporting events, activities, and reading programmes for all age groups Working as part of a friendly team to promote reading and lifelong learning
Essential Requirements:

A friendly, approachable manner and strong communication skills Flexibility to work on a casual basis, including evenings and weekends Basic IT skills and a willingness to learn new systems A commitment to excellent customer service and community engagement Previous experience in a customer-facing role is desirable but not essential
What we offer:

19,293-23,557 pro rata depending on age A welcoming team environment Opportunities for training and development A varied and rewarding role where no two days are the same The chance to make a real impact in your community
If you're looking for flexible work, enjoy working with people, and have a love of books and learning, then we'd love to hear from you!

Qualifications required;

- Functional skills Level 1, GCSE grades D/3 or above in English and Maths.

Due to the nature of this post the successful candidate will be subject to a DBS check.

Please upload a current CV and a document detailing how you meet the selection criteria for the role using the link below

https://activelutonhr.my.site.com/xcdrecruit__Site_ExternalPositionDetails?id=a1zPz000008qJZp

Closing date: Friday 01 August 2025, 11:59pm

We reserve the right to close the vacancy early if we receive a high volume of suitable applicants.

Active Luton recognises that safeguarding children, families, adults and its workforce is a shared responsibility and is committed to creating an open and inclusive culture which actively promotes the wellbeing of all.

Although we recognise and acknowledge that children and adults with care and support needs are most at risk, as an organisation we also recognise that it is our responsibility to keep everyone safe and protected from harm.

Applicants must be willing to undergo child/vulnerable adult protection screening appropriate to the post, which may include checks with past employers and the Disclosure and Barring Service.

As a Disability Confident Committed employer we offer a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria for the role. If you would like to access this scheme, please make this clear to us when you apply.

*Great Place To Work Certification(TM) is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognised worldwide by employees and employers alike and is the global benchmark for identifying and recognising outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

Job Types: Part-time, Apprenticeship

Pay: 19,293.00-23,557.00 per year

Benefits:

Company pension Cycle to work scheme Gym membership
Work Location: In person

Application deadline: 01/08/2025
Reference ID: VAC-0434