Job Description

Administrator - Cherry Tree Therapy Centre

Who We Are

Cherry Tree Therapy Centre provides counselling, psychotherapy, and well-being services delivered by a team of highly trained, experienced, and friendly therapists. We pride ourselves on being a warm, supportive therapeutic community, and we're looking for an administrator to join our expanding team. Could this be you?

Key Responsibilities

General administration: handling client assessments, completing student forms, liaising with clinical supervisors, updating records, and maintaining client data. Responding to enquiries by phone, email, and in person. Day-to-day office management: maintaining supplies, updating health & safety records, arranging centre visits, and showing prospective users around. Liaising with therapists, trainees, and management. Marketing support: assisting with social media, website updates, and direct marketing.
(Some tasks are shared with another member of the admin team.)

What You'll Need

Prior office administration experience. Strong IT skills (MS Word, Excel, Outlook). Experience using CRM systems (we use HubSpot, SimplyBookMe, and FreeAgent -- training provided). Marketing experience is an advantage, but not essential.

Qualities We're Looking For

Excellent people skills: confident interacting face-to-face, on the phone, and via email. Strong communication and writing skills. Ability to work independently, with good decision-making skills. Professionalism, confidentiality, and compassion when handling sensitive issues. Highly organised, with the ability to manage time effectively. Assertive, confident, and proactive. Passionate about mental health and well-being.

Hours

Wednesdays to Fridays, 10am-4pm. (or 9am-3pm)
Job Types: Part-time, Permanent

Pay: 16.00 per hour

Expected hours: 18 per week

Benefits:

Company pension
Experience:

Administrative: 5 years (preferred)
Work Location: In person

Application deadline: 10/10/2025