Job Description

FULLY REMOTE ROLE

Join Our Mission: Be the First Smile They See

Job Title:

On boarder

Location:

Fully Remote Role

Salary:

25,000 per annum

Contract Type:

Permanent

Hours:

Full-Time

Reports to:

Head of Recruitment

Welcome to Walsingham Support

At Walsingham Support, were more than a national charity were a community of people passionate about unlocking potential and creating real change.


We support individuals with learning disabilities, autism, and complex needs to live fulfilled, empowered lives.


With 70 services across the UK and hundreds of new hires every year, we know that a positive start makes all the difference.


That's where you come in.

The Role: On boarder

Were looking for a warm, proactive, and detail-driven On boarder to join our Recruitment team. As our new On boarder, you'll be the first point of contact for new starters the voice that welcomes them, the guide that reassures them, and the organiser that ensures everything is ready for a confident, compliant start.


From the moment a candidate accepts an offer, you'll be by their side, managing the onboarding journey with care and precision.


You'll use digital tools to carry out checks, coordinate inductions, liaise with managers, and deliver an experience that reflects our values: inclusive, empowering, and professional.

What You'll Do

Onboarding Coordination

Deliver welcoming, tailored onboarding experiences for diverse roles across 70 services Work with hiring managers to schedule start dates, induction training, and welcome activities Organise onboarding packs, welcome calls, and digital inductions

Digital Checks & Compliance

Manage DBS, references, and right-to-work checks using digital systems like Spotlite and RefNow Maintain accurate, GDPR-compliant records and escalate safeguarding concerns as needed Ensure all documentation meets internal and regulatory requirements

New Starter Communication

Be the go-to contact for all new employees and volunteers, from offer to Day One Provide regular updates, warm check-ins, and accessible information to support a smooth transition Answer queries with empathy and clarity, ensuring new starters feel informed and valued

Continuous Improvement

Gather and analyse feedback to improve processes, boost engagement, and support retention Bring creative ideas to enhance inclusivity and connection in onboarding Support wider People & Culture initiatives that champion our people-first culture

Recruitment of Support Workers in Wales region

Be responsible for arranging interviews once a week in the Wales region for support worker roles Look after adverts for these roles within our ATS system

Who You Are

Essential:

Experience in onboarding, HR coordination, or recruitment administration Confident with digital checks and employment compliance (e.g., DBS, right-to-work) Highly organised with great attention to detail and time management Friendly, proactive communicator with strong people skills Knowledge of safeguarding, GDPR, and employment law practices

Desirable:

Experience in the care, charity, or voluntary sector Familiarity with platforms like Spotlite, RefNow and CVMinder Passion for inclusive onboarding and a values-led approach to HR

Why Walsingham Support?

A Role with Purpose Help people begin meaningful careers in social care Flexible Working We support a healthy work-life balance Training & Development Grow with us through tailored learning opportunities A Values-Driven Culture Join a charity where inclusion, empowerment, and care come first

Our Interview Process Transparency & Support:

We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will provide the interview questions in advance. We want you to feel confident and ready to showcase your skills and passion.

Why Work With Us?

Competitive salary Favourable working hours with remote working 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service. Pension scheme contributions. We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer. Life assurance equal to three times your salary. Employee Assistance Programme supplied by HealthAssured Walsingham Rewards Scheme with extensive discounts on everyday items. Exceptional training and continuing professional development opportunities. Long service awards. Recommend a friend bonus of 250. Access to Blue Light Card savings.

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.


At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.

Our Vision:

Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live. We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change.

Our Mission:

We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.

Our Values:

People Focused:

Whether it is staff or the people we support, we strive for people to live their best lives.

One Team:

Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture.

Say it as it is:

Every voice is heard and respected, we encourage open and transparent communication.

Ambitious:

Determined to be the best in everything we do.

When we hire new people, we look for team players who take pride in what they do and adopt a can-do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential. In return, well help you to exceed your career ambitions, aims and aspirations.


At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential.


We recruit people to our services based on these values and traits:

Empathy:

The ability to understand and share the feelings of others is crucial in providing compassionate care.

Respect:

Treating all individuals with dignity and respect, regardless of their background, abilities, or circumstances.

Compassion:

A genuine concern for the well-being of others.

Integrity:

Maintaining high ethical standards, honesty, and trustworthiness in all interactions.

Professionalism:

Conducting oneself in a manner that upholds the values of the profession and maintains the confidence of those receiving care.

Patience:

Social care workers often deal with challenging situations and individuals, so patience is vital in maintaining a positive and helpful attitude.

Resilience:

The ability to bounce back from difficult situations and maintain a positive attitude in the face of adversity.

Good communication skills:

Effective communication is essential for building relationships with those in your care and their families.

Active listening:

The ability to listen attentively to what others are saying, understand their needs, and provide appropriate support.

Cultural sensitivity:

Being aware of and respecting the cultural differences and needs of the people you work with.

Flexibility:

Being adaptable and open to change in a dynamic field where needs and circumstances can evolve rapidly.

Advocacy:

Standing up for the rights and best interests of individuals in your care, especially when they may not be able to do so themselves.

Teamwork:

Collaborating effectively with other professionals and support staff to ensure the best possible care for clients.

Self-care:

Recognising the importance of taking care of your own physical and emotional well-being to prevent burnout and provide the best care possible.

Knowledge and continuous learning:

Keeping up-to-date with the latest research, best practices, and changes in the field of social care to provide the highest quality support.

Problem-solving:

Finding practical solutions to address challenges and improve the quality of care and support.


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