Job Description

Operations & Admin Assistant

The Company

United Supplies is a family-run business, operating a HMRC-approved bonded warehouse within Aberdeen Harbour. We specialise in the supply of duty-free goods to the North Sea oil and gas industry, wines & spirits to the local hospitality trade across Aberdeen and the Shire, as well as the storage and management of documents and archives.

With a long-standing reputation for reliability, flexibility and service excellence, our business is built on strong relationships with clients and suppliers. We pride ourselves on efficient logistics, attention to detail, and an ability to respond quickly to customer needs, all underpinned by outstanding customer service.

We're now looking for a proactive, adaptable multitasker to join our office team and help uphold the trusted service we're known for. If you thrive on variety, stay calm under pressure, and enjoy being the person others rely on, we'd love to hear from you.

Job Summary

The Role: Operations & Admin Assistant

This is a full-time, office-based role supporting day-to-day operations, finance, and administration. As a key member of our team, you'll play an integral part in ensuring the smooth, accurate, and timely management of orders and internal processes.

Key Responsibilities:

Providing general administrative support including manual filing, managing systems and spreadsheets and generally keeping things organised Processing customer orders via email and phone, with accuracy and care Handling customer queries with professionalism and warmth Assisting with finance tasks such as invoicing, expenses, and supplier coordination Supporting the operations and warehouse teams with logistics, stock, and process coordination Preparing and filing customs paperwork for incoming & outgoing shipments Stepping in to cover team holidays and absences, ensuring continuity across roles Acting as a flexible point of contact across departments, ready to assist wherever needed

What We're Looking For

Adaptable and reactive: you're quick to respond and happy to pivot when priorities shift Calm under pressure: you bring clarity and composure, even when things get hectic Organised and detail-oriented, with a proactive mindset Friendly, approachable, and confident in both written and in-person communication across teams and with customers Previous experience in admin, office support, operations or customer service is helpful but not essential Strong computer skills: comfortable using spreadsheets, email platforms, and learning new systems.

Details:

A permanent, full-time role based in our Aberdeen office 8:30am - 5:00pm, Monday to Friday 29 days holiday, including bank holidays Enrolment into the Company Pension Scheme Opportunities to grow and learn across different areas of the business A supportive, close-knit team that values collaboration and initiative
Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Work Location: In person