Job Description

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Description

Location:

Lewes

Salary:

37,680 per annum

Hours:

37 hours per week

Contract:

12-month fixed term
Join us in shaping the future of People Services at Southdown. This is an exciting opportunity to lead transformative change in a forward-thinking organisation that puts people first. As a key driver of innovation within our People and Experience team, you'll be at the heart of redesigning HR processes, implementing cutting-edge systems, and improving how our employees access support. If you're passionate about digital transformation, continuous improvement, and making a real impact on employee experience, we'd love to hear from you.

Who We Are:

Southdown is the largest not-for-profit provider of care, support, and housing in Sussex. We've been helping people access stable accommodation, mental health and care services since 1972, now counting over 900 people as part of our team.

What you'll be doing

Redesigning and mapping HR processes to improve efficiency across recruitment, onboarding, and performance management. Leading the implementation and optimisation of HR systems (e.g., Pinpoint ATS, Workforce, People First HRIS, Halo Ticketing), ensuring functionality and adoption. Coordinating training and upskilling within the People and Experience team to embed effective system use and continuous improvement. Partnering with the People Team to streamline workflows and remove inefficiencies across the function. Supporting the rollout of new platforms, including workflow design, pilot delivery, and change management. Driving strategic HR initiatives aligned with Southdown's improvement roadmap, including project planning and stakeholder engagement. Creating and managing recruitment content across job boards, careers sites, and social media, aligned with Southdown's EVP and employer brand. Using data and metrics to evaluate system performance, recruitment funnel effectiveness, and employee access to People services. Configuring and maintaining ATS features including user access, templates, workflows, onboarding modules, and automation. Troubleshooting system issues, supporting integration planning across ATS, HRIS, and LMS platforms, and providing training and documentation for end users.

We welcome applications from candidates with experience in roles such as:

HR Systems Specialist, People Operations Lead, Talent Acquisition Manager, HR Project Coordinator, Digital HR Transformation Consultant, Recruitment Marketing Executive, HR Business Analyst, People Services Manager, or similar roles within HR, People, or Talent functions.

Perks and benefits:

Health cost cash-back scheme:

access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.

Interest-free loans:

assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.

Access to the Easit Network:

discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.

Blue Light card:

access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.

Free advice and counselling service:

confidential emotional support and practical guidance from our independent telephone service.

25 days paid holiday

plus bank holidays.
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Skills, Knowledge and Expertise

What you'll need for the role:

Strong knowledge of HR technology and system implementation (ATS, HRIS, LMS, ticketing platforms). Solid understanding of recruitment lifecycle, employer branding, and onboarding processes. Proven experience in project management and change delivery within a People/HR context. Skilled in workflow mapping, service design, and continuous improvement. Ability to use data, metrics, and user feedback to drive people-focused change. Experience managing recruitment and onboarding content and workflows. Proficient in producing and implementing documentation for People processes. Effective collaborator across teams and functions during transformation initiatives.

What would be nice:

CIPD Level 5 or equivalent qualification. Project/change management certification (e.g., Agile, PRINCE2). Ongoing CPD in HR systems, transformation, or digital service design.

Training:

Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.

How to apply:

Please click on the 'Apply Now' button and fill out our simple one-page application form.
Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified.

We encourage you to submit your application as soon as possible to avoid disappointment.###

About Southdown

Contact information:

Our online careers page has a list of helpful FAQs that you can view

here

. If you have any further questions, please get in touch with recruitment via email at jobs@southdown.org

We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.