Job Description

Product Trainer



[Full time - 5 days/35 hours per week]



Exciting opportunity for an experienced Product Trainer to join a fast-paced high growth PE backed global software provider to deliver crucial support within the Sale operation team.



Our Altia



By being a trusted technology partner, we empower the government, public and private sector with actionable intelligence solutions to combat increasingly complex crimes. Specialising in crime reduction, we help make the world a safer place.





Initially based in the UK, Altia has grown significantly in recent years through expansion of international operations. We currently have a team of around 90 employees, supporting a wide variety of clients globally.





Our clients include law enforcement agencies, government departments and agencies, regulatory & tax authorities, and private sector customers - who all trust and rely on our investigation software to help them deliver targeted results. Our solutions significantly save time on investigations and reduce costs in areas such as criminal and civil investigations, fraud and financial investigation, incident and investigation management and a variety of covert fields.





Our experienced team is dedicated to providing our clients with the support and care they need, ensuring they are able to get the most from our ever-evolving specialist investigation software solutions.





The role of Product Trainer will be based at our Nottingham office, and you will be working alongside the Senior Product Trainer. Whilst we operate a hybrid working policy, you will be expected to attend the office on a regular basis following completion of your induction and training.





Our business is still growing and now is an exciting time to join our friendly and self-motivated team! At Altia we have a common mission and vision that underpins all that we do. We act with honesty, integrity, and mutual respect towards our customers and one another, working as one team. Our commitment to this is showcased through our achievement of the globally recognised Great Place to Work certification for the second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind.

Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence for 3 continuous years prior to employment and provide proof of address for the previous 5 years. If you do not fit these criteria and also know that there may be anything hindering you from being vetted successfully, then you will not pass initial screening as security vetting is required by every Altia employee.

The Role



In this exciting position, you will deliver engaging training sessions on Altia's products to a diverse range of global clients in both the public and private sectors.



In collaboration with your manager, our product, sales, and customer support teams, you will stay up to date on product features, updates, and best practices. Your ability to simplify complex information will be key to the success of our training programs. You will have the opportunity to create impactful training materials, including manuals, presentations, and e-learning modules, and deliver training sessions both in-person and virtually.



The ideal candidate is passionate about teaching, possesses strong communication skills, and is eager to dive deep into our products and industry. You should feel comfortable engaging with diverse audiences and adapting your training style to meet various learning needs. While prior experience in instructional design is not required, a willingness to embrace new training technologies is essential.



Key Responsibilities:


Develop and deliver comprehensive training programs focused on our products. Oversee the entire training process, including scheduling, delivery, and administrative tasks. Provide training to both new and existing clients in the UK and internationally. Create engaging training materials, manuals, and presentations. Conduct both in-person and virtual training sessions for Altia clients. Assess training needs and customise content to meet those needs. Collaborate with product, sales, marketing, and support teams to remain informed about updates. Evaluate the effectiveness of training programs and implement necessary improvements. Maintain current knowledge of product features and updates. Gather feedback to continuously enhance training programs.

What you can bring to the role:


Demonstrated experience as a trainer Willingness to learn about our product features and industry trends. Exceptional verbal and written communication skills. Ability to simplify complex concepts for diverse audiences. Experience with instructional design and training technologies is not mandatory, but a willingness to learn is essential. Strong organisational and time-management skills. Comfortable with group facilitation. Adaptability to various learning styles and environments. Proficiency in Microsoft Office.

What we can offer you:


Salary Range: Up to 28,000 Contributory Auto-Enrolment Pension Scheme Company Life Assurance Scheme Company Sick Pay & Income Protection Scheme
Private Health & Dental Insurance (optional)
Enhanced holiday entitlement of 30 days per year plus bank holidays Access to well-being support, including our Employee Engagement Programme Volunteering Scheme/time off policy Continual Development & Training 35 hours per week (FTE) On-site parking Strong local transport links.



subject to probationary period and security vetting check*

NO AGENCIES PLEASE