Job Description

At IFGlobal, we help e-commerce businesses grow and scale. As a leading 3PL fulfilment provider, we support 150+ clients across the UK, Europe, and the USA from our hubs in Christchurch and Bournemouth Airport.


Our proprietary platform, BladePRO, is more than a WMS - it's a full ecosystem powering fulfilment, automation, integrations, and real-time insights.


As a Product Trainer, you'll join the IFGlobal Academy to design, deliver, and optimise training for BladePRO and HubSpot. You'll empower teams and clients to use our platforms confidently, drive results, and ensure learning aligns with our values and operational goals.


Join us and play a pivotal role in shaping how IFGlobal teams and clients succeed with our technology.


Key Responsibilities


Design and deliver engaging, learner-centric training for BladePRO and HubSpot, including digital modules, facilitator guides, job aids, and virtual experiences.
Collaborate with subject matter experts across product, engineering, operations, and HR to ensure content is accurate, relevant, and aligned with company values and global operations.
Curate and manage learning paths, onboarding programs, and upskilling sessions for internal teams and clients, adapting content to specific roles and use cases.
Facilitate workshops, simulations, and knowledge-sharing forums in virtual and in-person formats to promote collaboration and peer-to-peer learning.
Stay up-to-date on emerging technologies, 3PL/WMS/SCM trends, AI, and HubSpot updates to ensure training reflects current best practices.
Assess learning needs, evaluate effectiveness using feedback and metrics, and recommend improvements to maximise learner outcomes and business impact.
Manage training logistics, LMS coordination, resource maintenance, and reporting on participation, completion rates, and impact to the SLT.
Support internal teams and clients with HubSpot, guiding usage, troubleshooting, and sharing best practices to optimise workflows.


Salary and Benefits:


Salary: Up to 40,000 per annum (FTE) - Dependent on experience
Health cash plan
Annual leave of 23 days plus bank holidays
In additional to annual leave entitlement, we provide your birthday off
Company social events
Free parking