Job Description

Job Summary

We are seeking a dedicated and detail-oriented Property Manager to oversee the daily operations of our residential and social housing properties. The ideal candidate will possess strong administrative skills and a customer-focused attitude, ensuring that all tenants and landlords receive exceptional service while maintaining the integrity of the properties.

We offer

Strong career progression as the company grows. Excellent commission/profit share structure. Full training and support. Company days and events.

Duties

Manage a pipeline of properties joining our services - particularly where they will be leased to social housing providers. Track progress of each property regarding the lease set up, obtaining relevant compliance, keys, utilities, and handover. Manage tenant relations, addressing enquiries and resolving issues promptly to enhance tenant satisfaction. Oversee property maintenance and coordinate repairs with contractors and service providers. Be comfortable speaking with landlords to attract them to our services and grow the management book. Able to lead a growing team and encourage proactive working and setting targets. Perform data entry tasks related to tenant records, maintenance requests, and financial transactions. Utilise software for managing property information, financial reporting, and tenant communications. Implement marketing strategies to attract new landlords, including transferring stock to social housing where relevant. Ensure compliance with local housing laws and regulations.

Qualifications

Previous experience in property management is required. Full training will be given for the social housing processes. Strong administrative experience with excellent organisational skills. Proficient in data entry with attention to detail for maintaining accurate records. Exceptional phone etiquette and communication skills for effective interaction with tenants and landlords. Ability to upsell services or features of the properties effectively. A proactive approach to problem-solving and a commitment to providing outstanding customer service. We welcome applications from candidates who are passionate about property management and eager to contribute positively to our team.
Job Types: Full-time, Permanent

Pay: 28,000.00-35,000.00 per year

Benefits:

Company events Company pension
Experience:

Property management: 1 year (preferred)
Work Location: In person

Reference ID: Property Manager