Job Description

The Company

Equity Solutions Property Services provides estate management and strategic estate services for its clients and is a subsidiary company of the Equity Solutions Group; a fast-growing organisation that was established to invest in, develop and provide operational estate management to a variety of projects across the UK with a focus on the health and education sectors.

Our people are our biggest strength, which is why we want to continue to expand and invest in individuals and teams to create an organisation that our people are proud to be part of.

We are seeking a dedicated and proactive Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong organisational skills and a customer-focused approach, ensuring that all tenants receive exceptional service while maintaining the property to the highest standards. This role requires a blend of administrative expertise and interpersonal skills, making it essential for the successful management of our properties.

The Role

Serve as the main point of contact for tenant liaison and coordination, responding promptly to inquiries, concerns, and variation requests Conduct regular site visits/property inspections for service delivery quality control and to maintain tenants' relationships Liaise with our FM partner to ensure the service delivery meets the high standards expected. Collaborate with the relevant parties to advise of subcontractor attendances and access requirements. Provide Property Services in accordance with Lease and associated documentation to include an understanding of our contractual obligations within the Lease. Monitor reactive and pre-planned maintenance work, ensuring completion within contractual timeframes. Collate and audit building information for our management systems, including compliance auditing. Conduct regular property inspections to identify maintenance and renewal requirements, ensure compliance, and assess the overall condition of the properties Assisting with monitoring of variations/works carried out to our buildings, overseeing minor projects and providing specifications both internally and externally. Monitoring and reporting of tenant issues, including handling complaints, and resolving issues promptly and professionally Preparing regular and routine reports and audits for relevant stakeholders Review documentation and certification for planned maintenance tasks and reactive faults for remedials and compliance. Assist with the management of any third-party lettings and their lease arrangements, ensuring tenants compliance with lease terms and reporting to the Senior Property Manager. Provide 24 hour/7 days a week duty property management cover on a rota system

Experience Requirements

A minimum of 2 years property management experience. Good working knowledge of Microsoft Office, particularly Work and Excel packages. Good working knowledge of MS SharePoint Experience in generating reports in a detailed, professional manner. Experience in analysing information and generating practical solutions to problems. Previous experience in a client facing environment where able to demonstrate a client focused attitude. Proven experience of professional written communication such as formal letters and e-mails. General awareness of H&S legislation and its impact.

Skill Requirements

Be able to demonstrate a proactive and enthusiastic approach. Excellent time management and organisational skills. A strong and confident communicator across all platforms and in person Accuracy and attention to detail. Professional and presentable appearance. To work as a positive team player, demonstrating mutual respect and integrity for others whilst maintaining open and effective communication at all levels within the business.
Full UK driving licence required as the position will require you to visit premises and sites across Cornwall

Disclaimer

The job duties, elements, responsibilities, skills, functions, educational factors and the requirements and conditions listed in this job description are representative only and not exclusive of the tasks that any employee may be required to perform. Equity Solutions Property Services Ltd reserves the right to revise this job description at any time.

Equity Solutions Property Services Ltd is an Equal Opportunity Employer

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Childcare Company pension Cycle to work scheme Life insurance On-site parking
Ability to commute/relocate:

St. Austell PL25: reliably commute or plan to relocate before starting work (required)
Experience:

Property Management: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person