Job Description

The Terminal Front Co-Ordinator overseas all aspects of the London City Airport Drop Off Area, including the meet & greet of passengers upon arrival and monitoring /relocating of trolleys for passenger use.

Main Tasks and Responsibilities:

To maintain the trolley positioning and ensure Terminal Front and arrivals have sufficient trolleys. Complete patrols to collect trolleys from various locations. Ensure trolleys are in functioning order and reporting any trolleys that are unserviceable. Meet and Greet passengers that arrive from the drop off area. Support passengers when required with dealing with any queries. To assist with various ad hoc duties in CSC and Taxi Marshalls as reasonably required from time to time. Pay due care and attention to health and safety procedures and recommendations both on and off site to ensure the safety of yourself and others. Ensure health and safety legislative requirements are met such as DSE assessment and health & safety awareness. Not to undertake any tasks or functions that will endanger self or others and shall ensure that any unsafe acts that are witnessed are challenged immediately. Ensure any hazards or unsafe acts are reported through the Accident and Safety reporting scheme and to the relevant managers. To undertake any training required as relevant to job role.

Key Competencies:

Be able to work alone. The job will require the successful applicant to work unsupervised and act on his or her own initiative to solve problems. The position will require outside work in all weathers. Pay due care and attention to security procedures both on and off site to ensure the safety of yourself and others.

Qualifications:

In possession of at least three GCSE's / O Level or Leaving Cert (and equivalent). Able to obtain an Airside Pass, & Security Background Check. Previous experience working in an aviation environment is desired. Ability to speak additional languages is desired.
Professional (E) People person, collaborative, team player (E) Attention to detail (E) Organised and methodical (E) Able to work under own initiative(E) Ability to work under pressure and to deadlines(E) Ability to communicate at all levels (E)

Working Hours:

20 hours per week on a rotating shift pattern.


Shift work including Early shifts, Late shifts and weekends.


Flexibility in hours worked is required.

Benefits:

Free uniform Free onsite parking Access to discounted Private Medical Insurance for you and immediate family Medicash Cash plan Enrolment into company AE pension scheme Access to Salary sacrifice pension scheme Bereavement Counselling Cycle 2 Work salary sacrifice scheme 22 Days Annual leave (increasing by 1 day each year for the first 3 years until you reach 25 days) LCY Central discount website Annual Bonus based on increase in passengers each year Annual Season Ticket Loan On site Physiotherapist Discounted Gym Membership at many local facilities Staff discounts at most of retailers on site & some local restaurants & hotels Holiday Buy scheme (Ability to purchase up to 1 weeks A/L per year) Access to Salary Sacrifice Car leasing Scheme


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Closing Date: midnight {Expiry Date}

London City Airport is one of the largest private sector employment sites in the London Borough of Newham. We offer a wide range of interesting and challenging career opportunities for the local community.


With over 2,000 employees here, working either directly for London City Airport Limited or for one of our concession partners, airlines, or other business partners on site, the scope for career satisfaction and progression is huge.


London City Airport is an Inclusive Employer.

At London City Airport we respect and celebrate each other's individual differences. We embrace all backgrounds and abilities of all team members and we work closely with our Inclusion Group A Voice for all to ensure we are an inclusive workplace.


Please note that we only ask candidates to go through the necessary security checks (Criminal Record Checks or CRC) once a position has been offered. If you are approached by a third-party site offering to manage the process for you, please ignore it.

London City Airport Ltd is not currently delivering a Graduate Training Programme but we do run a Work Experience Programme. Please

click here

to find out more.