Job Description

Job Summary

We are seeking a professional and personable Receptionist/Administrative Assistant to join our team. This role is essential in providing excellent customer service and administrative support, ensuring a welcoming environment for guests and efficient office operations. The ideal candidate will possess strong communication skills, a friendly disposition, and the ability to multitask effectively in a fast-paced setting.

Responsibilities

Greet visitors and guests warmly, ensuring a positive first impression. Answer incoming calls with excellent phone etiquette, directing calls as necessary. Provide information about the organisation and its services to guests and clients. Assist with administrative tasks such as scheduling appointments, managing calendars, and maintaining office supplies. Handle guest inquiries and concerns with professionalism, ensuring high standards of hospitality. Maintain an organised reception area, ensuring it is tidy and welcoming at all times. Collaborate with team members to ensure smooth office operations. Support multilingual or bilingual communication efforts as needed.

Qualifications

Previous experience in a receptionist or administrative role is preferred. Exceptional phone etiquette and strong interpersonal skills are essential. Background in hospitality or guest services is highly desirable. Multilingual or bilingual abilities are a significant advantage. Proficient in using office software and equipment (e.g., Microsoft Office Suite). Strong organisational skills with the ability to manage multiple tasks efficiently. A friendly and approachable demeanour, with a commitment to providing excellent customer service.
We look forward to welcoming a dedicated Receptionist/Administrative Assistant who thrives in a dynamic environment and contributes positively to our team.

Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 40 per week

Schedule:

Monday to Friday Weekend availability
Work Location: In person