Job Description

An exciting opportunity has arisen for an experienced professional to join our highly successful Property Agency as our

Residential Lettings Manager.

The

Residential Lettings Manager

plays a leading role in maintaining client and tenant relationships, customer satisfaction, the generation of New Business, aqquisition of prospective business and also leads our busy Lettings Departments ensuring that all key objectives and targets are achieved.

The Role

The

Residential Lettings Manager

reports directly to the

Director of Sales and Lettings

and is responsible for:

Ensuring the largest active market share of any agent in the area. Promoting and maintaining the branch's presence and reputation as a trusted local service provider. Maximising revenues and growing the property register as the main instruction taker for the branch. Maximising branch profits and achieving financial targets. Ensuring positive results in all areas of the department through effective team management, action planning and delivery of the plan. Developing and maintaining a high level of Stability within their department. This is achieved primarily through consistent implementation of our Policies & Procedures within the Lettings Department monitored within staff reviews and introduced through delivery of our coordinated training programs. Embodying our company culture in all interactions with both staff and clients and also actively promoting and developing that culture within the department. Ensuring high levels of customer satisfaction and retention. The Lettings manager will ensure that a consistent brand image is presented by all Lettings staff through all channels and interactions. Ensuring that high staff morale and retention is achieved through best practice HR implementation, staff training and development (including our appreciation events and programs). Liasing with the Property Sales, Property Management and Accounting departments and their management teams in order to best serve the success of the business. Attending local networking events. Ensuring 100% compliance across all business operations within their remit. This includes Anti Money Laundering Regulations, Information Commissioners Office Regulations, Required Insurances, Business Laws and Regulations (National, local, general, & those specifically relating to Housing, Sales and Lettings Agents and Landlords), Record Keeping and Adherence to the codes of conduct and standards of membership bodies (NALS, TPO, ARLA, NAEA).

About You

Ideally we are looking for a highly experienced, confident and driven valuer/lister, with a keen eye for opportunity that is looking to take the next step in their career and become a key stakeholder in a market leading agency.

You are a values driven, innovative and professional property expert with a minimum of 2 years experience.

You champion exemplary customer service, have an awareness and keen interest in all industry news and legislation and work to ensure that strategic objectives and performance targets are met.

You have excellent communication and influencing skills and an excellent track record of closing business at high conversion rates.

You have proven leadership qualities and inspire those you work with to greater efforts and enjoyment even in challenging circumstances.

You have proven ability to teach/train/coach/motivate others effectively.

You are active in your local community and are viewed as an expert in your field.

Preferably you are a Member or Fellow of ARLA and/or hold relevant professional qualifications.

You must have full UK driving licence to apply for this role.

About Us

Why Apply

We value and respect our people. We recognise that our success rests on the shoulders of committed staff so we make sure that everyone feels supported and appreciated. With an exemplary local reputation we are one of the biggest and most respected agents in the region. We normally promote from within so this opportunity represents a rare chance to join us at the management level with huge scope for personal growth.

Benefits Package

In return for your hard work and commitment, you'll enjoy excellent employee benefits including

A highly competitive salary with uncapped commissions earning potential

Use of company pool car for business appointments
A contributory Pension Scheme
Paid annual leave starting at 20 days plus bank holidays
A commitment to professional development and training

Vetting Requirements

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

All shortlisted candidates will need to verify eligibility to work in the UK at interview, copies will not be taken. Proof must then be provided by day one upon successful candidature.

Equal Opportunities

Belvoir is an equal opportunities employer and positively encourages applicants from minority ethnic groups and people with disabilities and invite applicants to contact the employer to identify any additional support they may need during the recruitment process

Job Type: Full-time

Pay: From 27,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Free parking Private medical insurance
Schedule:

Monday to Friday Weekend availability
Work Location: In person