Job Description

Job Overview: Experienced Front of House sserver required for busy hotel events food and beverage

An opportunity for 1 full time job or upto 30 hours ,1 for Front of House to join our team has become available.

FOH - A smart appearance and pleasant personality are essential as the roles are customer focused. Other attributes should include:

An absolute commitment to delivering high levels of customer service A positive attitude and good command of the English language due to guest interaction Ability to work in a team environment High level of personal presentation Good understanding of POS Good knowledge of bar drinks and wines
Hours of work will vary in line with business requirements but will involve shift and weekend working. Hours will normally be around 40 per week. Previous experience is preferred.

Full Time position shifts, 5 days per week including weekends and bank holidays.

Working on a rota system within a team, must be enthusiastic, be flexible, smart appearance and have good communication skills.

Job Type: Full-time

Salary: 12.21-12.50 per hour

We are seeking a dedicated experienced Front End Associate to join our team. As a Front End Associate, you will play a crucial role in providing exceptional guest services and ensuring a positive experience for our customers. You will work closely with the kitchen staff, focusing on food preparation, hospitality, and maintaining high standards of culinary excellence.

Responsibilities:
- Assist guests with inquiries, orders, and payment transactions in a friendly and efficient manner.
- Collaborate with the kitchen team to ensure timely and accurate food preparation according to established recipes.
- Uphold food safety standards at all times to guarantee the well-being of our customers.
- Utilize basic math skills for tasks such as handling cash transactions and calculating order totals., using Alacer POS system
- Implement upselling techniques to enhance the customer experience and increase sales.
- Manage time effectively to handle multiple tasks during peak hours while maintaining quality service.

Qualifications:
- Prior experience in a customer-facing role, preferably in the hospitality industry.
- Knowledge of food safety practices and procedures.
- Basic math skills for handling transactions and inventory management.
- Strong communication and interpersonal abilities to interact effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining a positive attitude.

If you are passionate about delivering excellent guest services, have a keen interest in culinary arts, and possess the skills mentioned above, we invite you to apply for the Front End Associate position. Join our team and be part of creating memorable experiences for our valued customers.

Job Types: Full-time, Part-time

Pay: 12.21-12.50 per hour

Expected hours: 30 - 50 per week

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Experience:

Hospitality: 3 years (required) Bartending: 2 years (required)
Work Location: In person

Reference ID: FOH