Job Description

Pacific Lifestyle Limited is one of the largest business-to-business suppliers of globally sourced products, offering a diverse range of indoor and outdoor furniture, lighting, and home accessories. Our commitment to quality and exceptional service makes us a one-stop shop for all living accessories.

The Opportunity:

The role is to be part of the fun and vibrant Sales Team (based in Huddersfield) involved with all the day-to-day administrative tasks across a very diverse and therefore interesting customer base.

The ever-changing demands of the Home Decor sector means that we offer a number of delivery and service solutions to suit our customer's needs. These vary from direct factory supply, UK delivery to Distribution Centres, to Retail Stores and direct to the end consumer.

You will be in regular contact and responsible for many different categories of customer, working directly with the Account Managers, and liaising with some well-known High Street Retailers and Garden Centres.

Pacific is renowned in the Industry for Customer Services excellence and due to recent expediential growth continue to expand the team to maintain our high standards.

The Role:

Involved in all aspects of managing the daily requirement of current customers.

Accurate and timely processing of inbound orders to maintain key timelines.

Updating customers with stock inventory and any outstanding back orders.

Actively encouraging customers to visit our showroom and then present new product and review ongoing ranges

Provide product and customer feedback to the wider business to aid continuous improvement.

Customer meetings both within our showroom presenting new product and the review of existing core ranges and online where face to face meetings are not possible.

Responding to all type of customer services enquiries (via phone and email) again within agreed timelines.

Accompany and support members of the Account Management Team when visiting Major Customers.

Have the opportunity represent Pacific at a number of Trade Shows throughout the year.

Candidate Requirements:

Have experience of working in a busy Customer Service Department.

Display a welcoming and confident attitude and telephone manner.

Can engage with and build rapport with customers and colleagues.

Pride themselves on accuracy and attention to detail.

A good working knowledge of Microsoft Office.

Want to make positive contributions to the team and ongoing success of the business.

Benefits:

Competitive Salary commensurate with experience

20 days holiday (plus statutory) increasing to 25 with service

Flexible Working Hours

Contact: To register your interest please forward a covering letter explaining why you think you are the ideal candidate and your CV to Nigel Lawrence (Sales Director)

Job Types: Full-time, Permanent, Graduate

Pay: 25,000.00-30,000.00 per year

Benefits:

Employee discount On-site parking
Schedule:

Flexitime Monday to Friday
Education:

A-Level or equivalent (preferred)
Work Location: In person