Job Description

JOB TITLE: Security Team Leader

LOCATION: Glasgow City Centre

PAY RATE: 16.01 Per hour

WORKING PATTERN: 42 hours within Shift Pattern Days, Nights and Weekends

THE ROLE:

A fantastic Opportunity has arisen within Amulet for a Security Team Leader to join our successful team in the Glasgow area.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users

Job Overview:

You will ensure the safety and security of people, premises and property. The post holder will be responsible for leading the day-to-day security requirements of a prestigious corporate site, with an impeccable image and very high standards of professionalism, training and development.

Key Responsibilities:

Lead and supervise the security team both within the Head Office and the wider Client estate on a daily basis. Ensure each team member has an individual training plan with specific training needs analysis conducted. Create new procedural documents as required - ensuring all duties are captured and all policies adhered to. On-site Threat Assessors. Lead both internal and external teams to resolution. Responsible for producing the departments shift patterns, thus ensuring that trained, and a knowledgeable cover is provided at all times. Investigating and reporting issues Lead and supervise the security team on a daily basis. Ensure that all relevant onsite training has been completed, especially regarding the completion of incident reports and site documentation. Ensure that all patrol activity is carried out in accordance with the assignments. Deliver training to the on site team on Client SOP's. Ensure accurate reports are created for daily, weekly, monthly meetings.

Key Requirements:

Strong technology skills - Our client is embracing digitisation. As well as standard Microsoft package skills and a familiarity with telephone systems, printers and photocopiers. Team Working and Leadership - Our client is looking for team leaders who can think on their feet, have good problem-solving skills and ability to work with their team to ensure any challenges faced are dealt with swiftly, effectively, and professionally. Experience - Our client requires leaders with a proven track record, strong leadership skills and experience of managing teams in a high demanding, changing customer focused environment such as a security control centre, airport or similar. Excellent communication skills - Both written and verbal. Security Team Leader duties always rely on the ability to communicate in an accurate, clear, and concise way. Time management and flexibility - Team Leaders will have daily duties, weekly and monthly duties to undertake together with requests from Corporate Security, daily reporting, handovers, incident investigation and ARC and security officer management. Knowledgeable - A security team Leader with our client needs to become fully familiar with the client's estate. They are also required to have an operational overview and knowledge of the sites that staff are deployed. Dependable - Dependability in a security team leader is essential. Staff at all levels should be able to feel confident in the security team leaders. High degree of interpersonal skills - The security team will be the first and last person visitors meet. Smart, well-groomed, and confident. A commitment to providing first class customer service is essential. Previous operational experience at supervisor level within the security industry. Flexibility within Role, to support the Operational Team.

Personal Attributes:

Sound client awareness. Outstanding customer focus within all roles Sound decision-making skills. Excellent time keeping ability. Possess report writing skills Ability to work in a pressurised environment. Excellent communication and interpersonal skills Computer Literate Be committed to equal opportunities and possess a positive and sensitive approach to the needs of the client. Flexible to the needs of the position and Company

JOB REQUIREMENTS:

SIA Badge DS required. SIA Badge CCTV preferred, not essential. Proven 3 years experience in a supervisory / Team Leader capacity 5 years UK address history essential. High level of IT literacy. Full UK drivers' licence.

INTERVIEW REQUIREMENTS:

Eligibility documents that are helpful to bring with you at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

In return we offer:

We are employee-owned, making you a beneficiary of our future success 42 hours per week, working shift pattern of eight and twelve hour shifts over days, nights and weekends. Full and ongoing training with a view for career development 28 days annual leave per year Enrolment in NEST pension scheme. Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting. Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards. Full company uniform

ABOUT AMULET:

Amulet is a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest-growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: 16.01 per hour

Benefits:

Company pension
Application question(s):

Do you have a 5 year UK work history?
Experience:

Management/ Supervisor: 3 years (required) security: 3 years (required)
Licence/Certification:

CCTV (preferred) SIA DS Licence (required) Driving Licence (preferred)
Work Location: In person

Reference ID: DA TL G