Job Description

Senior Manager, Transactional Fraud Strategy and Intelligence

Working at our iconic office in Kings Cross, London, and virtually via Microsoft Teams

Your new role at NewDay

As a Senior Manager you will lead all aspects of Transactional Fraud prevention and detection strategies in addition to Fraud Intelligence and First Party fraud strategy. This includes management of a small team who have responsibility to conduct day to day analysis of current fraud trends and optimising existing strategies and developing new strategies where appropriate. Drive Transactional fraud projects from concept to delivery in order to achieve initiatives and company goals. Work alongside Senior Manager, Application and Digital Fraud Strategy to deliver an end to end Fraud Strategy and deliver against company Budget.

0-12 months you\'ll deliver

• A fully engaged team with a strong understanding of NewDay products and systems
• Identifying new and emerging fraud trends internally and working with the various industry bodies to gain findings from peer groups to enable implementation of proactive prevention strategies
• Build and develop relationships with the internal and external partners to ensure effective execution of the strategies.
• Provide thought leadership to the fraud strategy and Fraud Operation functions

What you will bring

We need knowledge, experience + expertise in:

• Transactional Fraud experience in financial lending, particularly in the use of fraud detection systems
• High intellectual capability combined with commercial aptitude
• A strong background in analytics, handling large volumes of data to deliver fraud risk strategies/insights
• Ability to work independently, with high level of self-motivation
• Ability to lead a team effectively with little support
• Good interpersonal skills and ability to present to senior management optimally

And would love you to know or learn:

• Ideally, knowledge of the Credit Card and Retail Finance sector.
• Preferably, relevant subject matter expertise in credit card end to end processing.
• Exposure to large scale business wide transformation projects

Where next?

The successful candidate will have the opportunity to develop and lead a strong team to deliver against the Financial company targets

About NewDay

We help people move forward with credit, and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

Inclusion at NewDay

At NewDay, we value all types of diversity. We\'re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don\'t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we\'ll put reasonable adjustments in place to support you.

Our dynamic NewDay culture

We\'re focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and team working - with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future. We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you\'ll get extra days as you build your career with us. NewWork, our flexible, hybrid working approach, helps you to manage your work/life. And when you\'re in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc. Our tax efficient green car and cycle to work schemes save you money (and help the planet).

Ask your Talent Acquisition Partner to tell you more about any of our perks.

Let\'s talk about this role - contact talent@newday.co.uk

#LI-Hybrid #LI-AD1

Advertised: 18 Jul 2023 GMT Daylight Time
Applications close: 04 Aug 2023 GMT Daylight Time

NewDay