Job Description

Job Overview

We are seeking a dedicated and detail-oriented Service Advisor to join our expanding team. The ideal candidate will possess strong clerical and administrative skills, with a focus on delivering exceptional customer service. As a Service Advisor, you will be the first point of contact for our clients, providing them with information about our services and assisting them with their needs. Your organisational abilities and proficiency in various software applications will play a crucial role in ensuring smooth operations within the office.

All training will be given.

Responsibilities

Greet clients warmly and professionally, ensuring a positive first impression. Manage incoming calls and respond to client inquiries with excellent phone etiquette. Maintain accurate records through data entry and manage client information using computerised systems. Schedule bookings and coordinate service requests efficiently. Assist in clerical duties such as filing, scanning, and maintaining office supplies. Collaborate with team members to ensure seamless service delivery and client satisfaction. Create quotes for services & mechanical work.

Experience

Proven experience in the motor trade service advisor role. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent data entry skills with attention to detail to ensure accuracy in client records. A friendly demeanour and the ability to communicate effectively with clients and colleagues alike. Customer relation experience is preferable Previous experience in the motor trade is required.
If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Service Advisor.

Job Types: Full-time, Permanent

Pay: 30,500.00 per year

Benefits:

Company events Company pension Employee discount On-site parking
Language:

English (preferred)
Work Location: In person