We are seeking an experienced and highly organized Coordinator . This new role is crucial for the continued growth of the UK&I business.
Key Responsibilities
Collaborate with Sales and Operations: Work closely with the sales team to understand client needs, align pricing strategies, and ensure quotes reflect current inventory and production capabilities.
Improve Efficiency: Identify opportunities to streamline the process and implement best practices to improve team efficiency and accuracy.
Customer Communication: Serve as a key point of contact for complex or high-value quotes, communicating directly with customers to address questions, provide pricing updates, and ensure satisfaction.
Reporting and Analysis: Prepare reports on quoting performance, analyze win/loss ratios, and provide insights to management on pricing trends and opportunities for improvement.
Team Development: Foster a collaborative and learning-oriented environment for the junior associates, providing ongoing feedback, training, and development opportunities.
What We Offer
Johnson Controls offers a competitive remuneration package based on qualifications and experience, including life and accident insurance for eligible employees. Our benefits package includes continuous training, professional development opportunities, and a supportive working environment. As part of our global team, you will be part of a diverse company that rewards excellence and inspires people to achieve their best.
Skills and Qualifications
Bachelor's degree in business, Finance, or a related field, or equivalent work experience.
3-5 years of experience in quoting, pricing, or sales support, with at least 1 year in a leadership or supervisory role.
Proven ability to lead and manage a small team, with strong mentoring and coaching skills.
Excellent attention to detail and a strong sense of accountability.
Strong interpersonal and communication skills, with the ability to work effectively across departments.
Advanced proficiency in Microsoft Office (Excel, Word); experience with CRM or quoting software is required.
Familiarity with pricing models, financial analysis, and supply chain management is a plus.
Competencies
Leadership: Ability to effectively manage and develop a small team, while maintaining a positive and productive work environment.
Analytical Thinking: Strong problem-solving and decision-making skills, with the ability to review complex data and provide accurate pricing.
Collaboration: Capable of working closely with sales, operations, and customer service teams to meet client needs and company goals.
* Process Improvement: Focused on continuous improvement, identifying areas where processes can be optimized.
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