Job Description

We are looking for a kind and passionate Service Coordinator to join our team in the Swansea Area. This is a full-time, permanent role offering 35 hours per week. Our Service Coordinator role undertakes the line management of the team and operational tasks. Working with the Team Leader to ensure the people we support with mental health needs; some of whom are recovering from substance use to live independently as possible and help them to lead flourishing lives.


Are you ready to make a real difference to people's lives? We'd love to hear from you!

Service Coordinator - Swansea based

26, 712 annually

35 hours per week - Permanent Contract

Full UK Driver's license required.

We do not offer sponsorship.

Closing Date: Monday 10th November 2025 at 12pm Noon.

Interview Date: Monday 17th November 2025

About the role

Service Coordinator ensure our tenants can live a flourishing life by supporting them to achieve their defined goals and outcomes. They support Mental Health Support Workers to assist our tenants to live independently by helping with general household tasks and their accommodation needs. You'll ensure that a culture is developed which reflects our values and the aspiration that we have for our services. It will involve people management and everything that entails, such as performance and absence management, personal development conversations and supervision.

About you

As a Service Coordinator you will need to:

People management and everything that entails, such as performance and absence management, personal development conversations and supervision. support the team leader in ensuring that the services meets and exceeds regulatory and commissioner requirements. To undertake risk assessments and be responsible for reporting and minimising potential health and safety issues at all times.

We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.

Kind

Trusting

Accountable

Innovative

We welcome previous experience working as Customer Assistant, Hospitality, Volunteer, Housing, Care Worker, Home Care Assistant, Health Care Assistant, Home Carer, Social Care Worker, Mental Health Support Worker, Mental Health Care Worker, Complex Support Worker, Voluntary Worker.

Why join us?

36 Days Annual Leave (including and Bank Holidays), increasing up to 41 days with long service Free DBS Sleep-in rate - 12.21 per hour Free Private Health Care 24/7 Employee Assistance Programme Eligibility to apply for a Blue Light Card Paid training, including the opportunity to gain your NVQ (if not already achieved), Career Progression Life Assurance 3x salary Pension scheme with up to 8% organisation match opt-in Enhanced Sickness and Maternity/Paternity leave pay

How to apply

Please feel welcome to contact Jo Richards, Team Leader on 07884754066 who will be happy to answer any questions you may have about this role.


Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.


We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services - including the development of new homes - to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.


We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.


Caredig, 43 Walter Road, Swansea SA1 5PN


Telephone:

01792 460192

Email:

info@caredig.co.uk