Job Description

JOB DESCRIPTION

About the role

We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style.



The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.

What we're looking for

We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.

You'll be able to demonstrate

Essential:

Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours.

Desirable:

Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills.

Qualifications

Essential:

Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills.

Desirable:

Site Management Safety (SMSTS).

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.



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ABOUT US


The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.



Job Identification
12922
Job Category
Repairs and Maintenance
Posting Date
10/28/2025, 10:53 AM
Apply Before
11/11/2025, 05:59 PM
Locations
Oldham - Bower House
Assignment Category
Full-Time
Salary
43,121Recruitment Advisor
Ted Sullivan, ted.sullivan@guinness.org.uk 07522 621739