Job Description

Reporting to the Accommodation and Support Services Manager, you will work alongside our other Team Leader to ensure the Housing Support department is managed to the standards set by The Care Inspectorate and Positive Steps.

Key Functions:

Provide a supervisory role within Housing Support Service for Support Workers/Senior Support Workers. Assess potential new Service Users. Carry out assessments and undertake service/support reviews. Provide housing related support to vulnerable adults. Ensure the Housing Support Service is provided to an agreed standard and within guidelines laid down by regulatory bodies, funders and within the expectations of Positive Steps. Day to day responsibility for the effective running of the Housing Support Service, including the achievement of agreed aims and objectives. Responsibility for the updating, auditing and monitoring of the Better Futures Reporting System for the service and ensuring staff meet their recording requirements. Ensure staff safety by continually monitoring and assessing risk management and safeguarding issues. Collaborating with other agencies, organisations, and community partners to ensure a holistic approach to addressing the needs of vulnerable individuals. Cultivate working partnerships for the service and Positive Steps with all relevant bodies. Providing training and guidance to team members Monitoring the effectiveness of interventions and programs and making necessary adjustments to ensure continuous improvement and positive outcomes for individuals under their support.

Main Duties:

Ensure the Housing Support Service is delivered to the required standard, following the guidelines of Positive Steps internal policies and procedures. Provide day to day supervision and guidance to team members. Induction, training, and appraisal of team members. Chair regular team meetings and attend Team Leader meetings. Conduct case review meetings with service users and support workers. Support staff to engage with clients who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and maintain their tenancy. Provide support services to a caseload of service users within agreed support plans. Ensure all team service user records are clear, accurate and up to date. Ensure confidentiality of service users, Positive Steps and its staff is maintained. Provide reports and returns as required. Liaise with Teams within Housing Support, Accommodation Service and Outreach Services Liaise and network with relevant external agencies and organisations. Ensure all team service user records are clear, accurate and up to date. Ensure confidentiality of service users, Positive Steps and its staff is maintained. Develop own knowledge/practice and attend training as agreed with senior staff. Carry out any other duties applicable to position and agreed by senior staff.

Special Terms:

Must have an SVQ3 in Health and Social Care Must have use of a legal roadworthy vehicle with appropriate insurance. Must register with SSSC within 3 months of beginning role.

Key Skills:

Excellent communication skills, both written and verbal.
Job Type: Full-time

Pay: 29,493.00 per year

Application question(s):

Do you have daily access to a roadworthy, suitably insured and MOT'd car for use in company service (mileage paid at highest HMRC rate)? Do you have a relevant qualification applicable to working in a team leader role? Do you have at least two years of experience in a supervisory or managerial role?
Experience:

Housing Support or similar: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person