Job Description

If you're great at communicating with people, are passionate about sales and looking for an exciting opportunity to join a rapidly growing business with big ambitions then read on, you may have found your new home.

About You

If the following sounds like we are describing you then read on, you will likely love being a part of our team.

Customer-focused - You take pride in speaking with your customers; it's not an optional extra for you

Communication - You are comfortable holding conversations with new people at all levels within a business and can change your approach accordingly

Results Driven - You thrive on achieving goals and enjoy the challenge of hitting a target even when things get tough.

Ownership - You take the action needed to deliver what you have said you will do and see things through

Integrity - You look out for your teammates and support an environment that encourages everyone to try new things

Positive Energy - You bring an upbeat attitude to sales, creating engaging and friendly experiences for customers

Adaptability - With the company evolving, you can pivot and make changes if necessary and won't be phased.

Forward thinking - You strive to prevent a problem before it becomes an issue that needs solving

About the Role

You are joining our team

as a Telesales Executive, responsible for managing and growing relationships with an established group of customers. Our customers already know and trust us, and your role is to build on that foundation.

Your goal will be to understand each customer's needs, identify opportunities to help them get more value from our products, and grow their spend over time. You'll create new sales opportunities through genuine conversations, providing excellent service, sharing product knowledge, and ensuring every customer feels supported and appreciated. In short, you'll turn everyday conversations into strong, long-term partnerships that drive results.

Success in your first year looks like:

You will feel valued, rewarded and part of a fast-growing team

You will enjoy the many business relationships created with your more frequent customers who will want to keep coming back to us

You will be actively doing your best to exceed your targets and want to naturally go above and beyond for your customers

You will have built an excellent knowledge of our system and CRM database

To achieve this, you will:

Call a minimum of 60 customers a day, prep for the phone call and take the relevant actions afterwards to support the customer at the highest level

In your first 3 months you will be aiming to achieve 5-10 minute conversations and engage with the customer to understand their needs

Identifying additional sales opportunities by looking at sales patterns and trends

Building relationships with your customers through calls

Updating and maintaining your sales communications on our CRM database

Working closely with the wider team to identify areas of improvement

You will be responsible for tracking figures against your own target.

We will provide you with full training and support throughout

Essential Criteria

1-2 years sales experience, telesales or face to face

Strong communication skills

Comfortable talking over the phone

Experience using Excel & Microsoft teams.

Can commute to and work from our Harlow office Monday - Friday

Advantageous Criteria

Previous experience using a Customer Relationship Management System (CRM)

About Us

With over 60 years of experience, GreenBrook is a well-established manufacturer of electrical products, proudly supporting wholesalers, property developers and contractors across the UK. Our mission is to become the leading name for electrical product solutions, known not just for the quality and reliability of our products, but for the positive impact we make across the industry.

We're dedicated to providing innovative products and solutions that help our customers work smarter, operate more sustainably, and remain consistently profitable. At the heart of GreenBrook is our passionate team of people who care deeply about what they do. By trusting our team to deliver on our bigger-picture strategy and by continually striving to grow our market share, we're ensuring that when customers think of electrical solutions, they think GreenBrook.

Our Culture

This is an exciting time to be joining our team we have big plans to expand our business, and We have a strong culture of creativity and innovation, and all our team is encouraged to grow and improve to actively help us develop as a team.

Everyone in our team has a voice, and your opinion really matters, and we will always have discussions about new and innovative ideas to improve our work as a team. We strive for success.

Taking pride in what we do is at the core part of our team your role in Sales is vital to our success where you will be speaking directly with our existing customers, building relationships, and sharing our passion for what we do.

Your team

You will be working with a friendly and supportive team of 4 people based in Harlow.

You will report into Annabel our Head of Internal Sales and work most often with your customers, your fellow team members and the wider GreenBrook team.

Your Environment

This is an office-based role, We're close to the town centre with excellent access to shops, cafes and local amenities. We have an open-plan environment that helps us work closely as a team and to encourage collaboration on new ideas.

We are a close-knit team, and you can often find us working together on projects or to hit a deadline, our environment really helps bring everyone together.

Benefits

24,500-27,000 + Commission

25 days holiday + Bank Holidays

Option to buy more holiday up to 5 days

Free on-site parking

15 min walk to the mainline station

Employee Discount

Flexible Hours

Bright HR with access to discount vouchers

Perkbox employee benefits

Pension Scheme

We will be looking to conduct interviews week commencing 5th January 2026.

You must have the right to work in the UK and have the relevant visa if applicable. We do not provide support for obtaining a visa or provide relocation support.

If this sounds like the place you would like to call home, then apply now, we would love to hear from you.

NO AGENCIES

Job Type: Full-time

Pay: 24,000.00-27,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee discount Flexitime Free parking On-site parking Sick pay Transport links
Application question(s):

Have you worked in a sales environment for 1-2 years?
Either over the phone, face to face sales, or in a customer service role and would be comfortable speaking with customers and selling over the phone calling a minimum of 60 customers per day? (Essential)

Can you commute to our office in Harlow Monday - Friday? (Essential) Do you have the right to work in the UK and have the relevant visa if applicable? (Essential) How many years of sales experience do you have? Please tell us about your greatest sales achievement to date. What are your top 3 things you would do in a sales pitch over the phone? Showing the persistence to keep going is important in sales, tell us about a time where you have demonstrated this at work to achieve a positive result.
Work Location: In person