Job Description

Position Overview

The Massage Therapeutic Assistant Manager at Amethyst Therapeutic Care Limited will support the daily operations of the massage therapy department, ensuring high-quality service delivery. This role includes providing direct massage therapy, maintaining client records, and participating in both personal and service development activities. The Assistant Manager will also assist in managing staff, resources, and compliance with regulatory standards.

Key Responsibilities

Operational Management

Assist the Department Manager in overseeing the daily operations of the massage therapy department. Coordinate staff scheduling and resource management to ensure smooth service delivery. Monitor and maintain inventory levels, ensuring the availability of necessary supplies. Ensure all therapists adhere to established protocols and maintain high standards of care. Collaborate with other departments to streamline client care and enhance overall service delivery. Answer telephones and answer all client enquiries and booking appointments.

Clinical Responsibility

Provide personalised and effective massage therapy treatments to patients with diverse needs. Maintain accurate and up-to-date client records, documenting treatment plans, progress, and outcomes. Assist in the development and implementation of new therapy programs and techniques to improve patient care. Participate in client evaluations and offer feedback to refine treatment plans.

Staff Development

Mentor and support massage therapists, guiding them in enhancing their skills and professional development. Conduct regular performance evaluations and provide constructive feedback. Organise and participate in continuing education activities to keep the team informed of the latest techniques and practices in massage therapy.

Quality Assurance

Ensure compliance with all regulatory standards and guidelines. Monitor client feedback and address any concerns promptly to maintain high levels of patient satisfaction. Implement and maintain quality assurance programs to continuously improve service delivery.

Qualifications and Requirements

Certified Level 3 or above Massage Therapist with a minimum of 3-5 years of experience in the field. Previous experience in a supervisory or management role is preferred. Strong organisational and communication skills. Commitment to providing high-quality client care and dedication to continuous improvement. Ability to work collaboratively with a multidisciplinary team.

Personal Attributes

Compassionate and client-centred with a high level of professionalism and dedication. Strong leadership skills with the ability to motivate and support staff. Excellent problem-solving abilities and attention to detail.

Benefits

Healthcare Plan:

Eligible employees who have served with Amethyst Therapeutic Care Limited for over 6 months will have access to our comprehensive healthcare plan, covering medical, dental, and optical care.

Full-Time Position:

Ideal for those seeking consistent hours and a stable work environment.

Continuous Professional Development:

Take advantage of workshops, training, and seminars to enhance your skills and stay informed about the latest trends in massage therapy.

Employee Discount:

Benefit from discounted rates on treatments and products offered by Amethyst Therapeutic Care Limited.

Wellness Programs:

Participate in wellness initiatives, including yoga sessions, mindfulness workshops, and more.

To Apply

Please submit your CV and a cover letter detailing your relevant experience and explaining why you are an ideal fit for this position to info@amethysttherapeutic.com.

The deadline for applications is 30/09/2025

This job description provides a general overview of the position and is not an exhaustive list of duties and responsibilities. The role may evolve based on the needs of the organization and the development of the department.

Amethyst Therapeutic Care Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent, Zero hours contract

Pay: 26,000.00-32,000.00 per year

Benefits:

Employee discount Health & wellbeing programme Private medical insurance
Experience:

Massage Therapy: 3 years (preferred)
Language:

English (required)
Licence/Certification:

Level 3 Massage Therapist qualification (required)
Work Location: In person

Application deadline: 30/09/2025
Reference ID: 81B/ASSTMGR