Job Description

Join the UK's Leading Chemical Transporter

Schenk UK is an innovative, national tanker haulage business operating one of the largest road tanker fleets in the country. For over 60 years, we've proudly served the chemicals, gas, fuels, waste, and powders sectors, becoming the UK's largest chemical transporter.


The Role:

Being an effective communicator, you will work with our customers and ensure that our drivers have a good understanding of their daily transport plan and keep a thorough check on their completion of work. You will also need to keep our customers up to date with the status of their jobs and ensure a high level of customer satisfaction is maintained.


You will be tasked to deliver the required KPIs (Revenue Per Shift, OTIF, mileage efficiency, vehicle utilisation etc.) and be sufficiently robust to cope with anticipated events and customer-driven changes. You will be customer facing, so being able to communicate effectively with our customer is key.


In this position, you will work Monday to Friday across rough office hours, start times between 8-9am, finish times between 5-6pm. There is a requirement for on call shifts for this position.


The Package:

In return, you will receive a competitive salary of up to 33,000 dependent on experience and additional payment for being on call. You will also benefit from a company pension scheme, paid holidays (25 days + 8 bank holidays), cycle scheme, tech scheme and the opportunities that come with a strong, established and growing company.


In addition, Schenk provide every UK employee with access to Schenk Perks, our Employee Assistance Programme and reward platform. Schenk Perks provides discounts to 100s of top name brands, high street offers, and holidays, as well as Employee Wellbeing and Support.



Responsibilities:

Effective planning of driver and vehicle resource to achieve delivery/collection times, creating and updating daily run summary Liaise with local operations covering pre loading & unloading operation Ensuring that service levels are achieved and maintained, in conjunction with other departments Optimisation of resource and adherence of WTD and drivers' hours legislation Using the Driver Rota, plan drivers according to shift pattern and available hours, taking into account holidays and sickness To ensure legal compliance regarding any defects, services, MOT's etc Ensure all accidents/incidents/near miss are logged and reported in line with company procedures Maintain clear and effective communication with drivers, communicating accurate start times, load information, directions, additional shifts etc To increase staff retention and maintain good morale, reporting any driver's issues or concerns to management. In turn, communicate any operational changes that may affect a driver's daily duties Ensure adherence to all statutory and legal requirements, adhere to all health & safety/ safe systems of work Utilise and interpret the Transport Management System to maximise route planning efficiencies within given time constraints and service criteria Provide effective communication during shift handovers and engage with other Transport Controllers regarding issues arising during the shift Other duties assigned by their manager from time to time

Experience Required:

Experience of working in a Health & Safety Focused environment Have a strong working knowledge of the Geography of the UK Previous experience from the logistics/transport sector Can anticipate and resolve problems effectively Experience of working in a cost-sensitive environment Competent in the use of IT based Transport Systems and MS Office Successful track record of dealing with customers directly both internal and external


Type: UK Staff


Location: Knostrop