Job Description

Job Category: Care & Support
:
Job Title: Volunteer Co-Ordinator
Contract Type: Permanent
Salary: 30,302.63 Per Annum
Working Hours: 37.5 Hours per week
Working Pattern: Monday-Friday 9am-5pm
Location: Leeds
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Volunteer Co-Ordinator
The Volunteering Co-Ordinator is responsible for recruiting and managing volunteers to deliver services specifically targeting volunteers who fit the support profile and ensuring all volunteers receive appropriate training and inductions to deliver a high-quality support service while meeting agreed performance targets.
About you
We are looking for someone with:

• Experience of recruiting volunteers and keeping them motivated to deliver a service
• A track record of successfully coordinating a volunteer delivered service, preferably is a housing setting
• Working with companies to support employee volunteering activities

Why Riverside?
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile

• Develop and support teams of volunteers to deliver effective services to clients in drop-in and floating support services
• Develop and publicise a range of engaging volunteering opportunities suitable for corporate supporters, tenants and general public
• Ensure that the volunteering opportunities identified are based on providing out-comes for customers
• Ensure comprehensive collection of appropriate data, providing monitoring information as required
• Maintain confidential records and use the key administrative systems for the recruitment and recording of volunteers
• Work closely with corporate partners to ensure that the volunteering activities undertaken are safe, legal and provide the experience required
• Through relevant training and learning, ensure that volunteers are equipped with the skills and resources to undertake their tasks effectively
• Ensure that volunteers are recruited quickly and effectively and that they have the specific skills and qualities required to work with customers
• Effectively risk assess all volunteer activity
• Ensure that volunteer delivered services are appropriate to each customer and de-livered to a high standard
• Guide and support staff to ensure volunteers in their service are supported and developed
• Aid in the identification of volunteers with potential for greater involvement
• Monitor and review individual volunteer performance and volunteer support at de-fined intervals to ensure quality of service is maintained

Other Information

• The role-holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person specification
Knowledge, Skills and Experience
Essential

• Experience of recruiting volunteers and keeping them motivated to deliver a service
• A track record of successfully coordinating a volunteer delivered service, preferably is a housing setting
• Working with companies to support employee volunteering activities
• To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required

Desirable

• 5 GCSE's or equivalent

About Us:
Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

Skills Required