We are seeking a highly motivated, experienced, organised and people-focused Warehouse Manager to lead our warehouse team across a 3-shift operation. This critical role ensures the smooth running of all warehouse functions, fosters a culture of safety and continuous improvement, and champions our most important asset - Our People!
Main Role Responsibilities - An Overview
To be successful in your role you will be required to competently complete a variety of core duties which will include the below. These will be supplemented by other tasks deemed appropriate by your line manager:
60% People Management - Leads and develops a team of warehouse operators and supervisors across a 3-shift operation, creating a high-performing, inclusive environment. Builds strong relationships with the production team to ensure smooth handovers and alignment. Promotes a culture where safety, quality and continuous improvement are embedded, with a strong focus on reporting, learning and team engagement.
15% Safety, Quality & Continuous Improvement - Embeds a strong safety-first culture across the warehouse, ensuring compliance with all procedures and encouraging proactive reporting and learning. Drives quality and continuous improvement through root cause investigations, team involvement and the delivery of practical, sustainable changes.
10% FLT & Racking Management - Manages the site's forklift truck (FLT) fleet, ensuring equipment is safe, compliant, well-maintained and fit for purpose. Oversees racking infrastructure, ensuring it is inspected regularly, maintained to a high standard and configured to meet operational needs. Works closely with Health & Safety and external providers to ensure all MHE and racking activity complies with site standards and legal requirements.
10% SOP & Training for the Area - Owns and maintains up-to-date Standard Operating Procedures (SOPs) for all warehouse activities, ensuring they reflect current best practices and compliance requirements. Delivers effective training and refresher programmes to ensure all team members are competent, confident and compliant in their roles. Actively monitors training completion and understanding, closing any gaps through coaching and support.
5% Waste Operational Management - Oversees all site waste operations, including hazardous, lab, soap, general, metal and WEEE waste streams, ensuring compliant storage, segregation and disposal. Works closely with the HSE team to maintain adherence to environmental regulations and permit conditions. Continuously looks for opportunities to improve waste handling efficiency, reduce costs, and support sustainability goals.
We are a performance driven & values led culture, and Our Values are as unique as us!
GET SH*T DONE!
Get Sht Done! Do what you say you're gonna do, commit & meet those deadlines... but keep the communication lines open if the timeline moves! Demonstrate focus, pace and accountability when exploring solutions to a wide range of scenarios, whilst considering the viewpoints of others.
Be flexible and reactive to ensure our customer obsessed approach is at the forefront of everything we do.
Takes ownership of the warehouse operation across all shifts and keeps things moving.
Tackles issues head-on and supports the team when under pressure.
Makes clear decisions, prioritises well and removes blockers.
Delivers on commitments -- safe, on time, right first time.
CHALLENGE EVERYTHING!
Challenge Everything positively and be open to change!
Offer honest and constructive feedback to others, helping them in their development and be open to this yourself.
Be a part of driving continuous improvement to enhance work simplification, and the elimination of non-value-added activities by identifying opportunities and carrying out Lean Six Sigma Yellow Belt projects.
Understand and demonstrate through actions the importance of Behavioural Safety, complying to relevant Site Safety Policies & Rules.
Actively learn the essentials about everything Stephenson! Everything from it's products, to the Stephenson way of working, to the personal care industry! Expand your skillset to incorporate knowledge that allows you to assist with questions and challenges quickly and efficiently.
Questions how things are done and encourages the team to do the same.
Uses data and experience to challenge inefficiencies or outdated processes.
Leads improvement projects with practical, results-focused outcomes.
Promotes a speak-up culture where ideas are valued.
GIVE 'N' TAKE!
It's all about Give 'N' Take! We're a family, we support each other! Dig deep when the "chips are down"!
Be a key team member, supporting others where needed, all working towards shared business goals.
Deliver proactive support and ideas to teams to help resolve issues, offering constructive solutions to ensure delivery of objectives.
Flexibility is key!
Be a collaboration champion, liaising with other departments to ensure that there is a seamless flow of information to meet internal and external expectations.
Builds strong cross-functional relationships, especially with production and planning.
Balances warehouse needs with wider business priorities.
Adapts to shifting demands while remaining fair and consistent.
Listens well and communicates clearly, even under pressure.
BRING THE GOOD VIBES!
Bring The Good Vibes! Let's continue to make Stephenson a great place to work!
Be a motivated, self-starter with an abundance of energy and enthusiasm bringing fresh ideas.
Work effectively and collaboratively both cross functionally and within your team.
Develop strong working relationships with key stakeholders.
Work supportively with people even when under pressure.
Enhance team morale and celebrate each other's successes!
Be a dedicated, passionate team player who makes a difference!
Creates a positive, inclusive and supportive team culture.
Celebrates success and recognises contributions.
Brings energy and steadiness, even on tough days.
Leads with respect, empathy and authenticity.
BE AMBITIOUS!
Be Ambitious! Strive to be the best version of yourself, support and encourage the same in others!
Take responsibility for identifying your own training needs and liaise with your line manager to close any gaps.
Be familiar with and understand the business strategy and targets, and how that links with your day-to-day responsibilities within your role.
Be customer obsessed! Be part of a team that always holds this at the heart of everything we do!
Sets high standards for safety, quality and service.
Drives continuous improvement through team engagement and initiative.
Takes on new challenges, projects and ways of working with confidence.
Supports team development and progression.
About You
Are you a Warehousing Leadership expert looking for a challenge and an opportunity to advance your skills and your career in a great working environment? We are looking for someone passionate to join our manufacturing business, to help us keep making a difference. The role is within the Warehouse Team, and the successful candidate will relish the diversity of collaborating with multiple internal teams!
You are flexible with the desire and ability to identify and drive continuous improvement opportunities, an analytical thinker with people skills! You are an effective, collaborative team player with a strong appetite to add and blend to the Stephenson ethos, along with a "can do" attitude that will proactively support where required within the business. You have an enthusiastic and positive learning attitude, striving for constant development and the desire to be the expert around the company products and solutions by keeping up to date with all things Stephenson!
But the most important part is culture fit. We are looking for someone with passion and drive, a self- starter that is excited by the prospect of joining a growing business with big ambitions!
Skills & Competencies
You will have a minimum of 3 years experience of leading a Warehouse Team across multi shift operations.
You will have the ability to build trust, resolve conflict and lead by example, along with building strong cross functional relationships.
You will have an in-depth knowledge of Warehouse operations (Goods In / Out, Picking, Line Side Supply, and Stock Management).
You will have experience in racking systems and MHE fleets.
You will have an excellent understanding of Warehousing safety standards, and experience in managing waste operations.
You will have experience in maintaining SOPs and ensures effective training and compliance.
You will be proficient in Warehouse Management Systems (WMS).
You will have the ability to identify and drive continuous improvement opportunities, an analytical thinker with people skills!!
You will have great project management skills and understand the different engagement styles needed between presenting to the Leadership Team or working with our production teams... so it goes without saying that great communication skills are a must, and with an analytical mind, you'll be able to digest data and reach conclusions!
Job Types: Full-time, Permanent
Pay: 40,000.00-45,000.00 per year
Benefits:
Additional leave
Bereavement leave
Canteen
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Free parking
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Store discount
Schedule:
Monday to Friday
Experience:
Warehouse management: 3 years (required)
People management: 2 years (required)
Work authorisation:
United Kingdom (required)
Work Location: In person