Job Description

Only internal employees of Conwy County Borough Council can apply for this vacancy.

Work base: Blackmarsh Road, Mochdre


We are looking for a reliable and customer focused Workshop Administrative Assistant to join our Fleet Services Team based at our local council garage at Blackmarsh Road, Mochdre. You will be the first point of contact for staff requiring vehicle servicing, repairs and information.


This is a key administrative and customer service role helping ensure our vehicle and plant maintenance operations run smoothly and efficiently.


Key responsibilities:


Welcome visitors and staff to the garage reception Schedule vehicle servicing, MOTs and repairs using internal systems Maintain accurate recording of bookings and vehicle statuses Liaise with workshop staff to ensure timely communication and updates Handle phone and email enquiries professionally Process job cards, official orders and invoices
We're looking for someone who:


Has excellent customer service and communication skills Is organised with good attention to detail Can use systems confidently Has a helpful, can-do attitude Works well under pressure and as part of a team Has experience in administration or a vehicles services environment
What we offer:


A supportive and inclusive working environment Discounted Ffit Conwy membership Training and development opportunities 26 days holiday + bank holidays + generous pension

Manager details for informal discussion:

Ian Jones, Fleet Manager ( Ian.Jones1@Conwy.gov.uk / 01492 576521)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.