Job Description

Birmingham, West Midlands, United Kingdom (Hybrid)


JOB INFO


Job Identification
854
Job Category
Administration and Operations
Posting Date
07/31/2025, 08:14 AM
Apply Before
08/17/2025, 05:59 PM
Job Schedule
Full time
Locations
Human Resources
(Hybrid)

The full-time starting salary is normally 28,287.00 per annum, with progression available in post to 31,225.00 per annum.

Grade: C

9-month Fixed Term Contract role

We are looking for an organised, proactive, and customer-focused HR Co-ordinator to join our team. In this key role, you will provide a comprehensive and professional first-line HR advice and administration service to managers and employees. You will act as the first point of contact for HR-related queries, providing advice on a wide range of HR queries including people management processes, including absence management, fixed-term contracts, and family-friendly policies.



This role also involves delivering high-quality HR administrative support across the employee lifecycle, ensuring compliance with policies and procedures, and contributing to the smooth operation of the HR function. Your duties will include, but not be limited to the following:


Being a point of contact for University staff to provide advice on routine HR issues including policies & procedures, terms and conditions of employment, and contract queries. Maintaining high levels of customer service face to face and via our online enquiry system, Ivanti. Undertake a full range of HR Administration to a high standard, including letters, contracts, pay changes and terminations. Inputting data to our HR information system and ensure records are maintained accurately and kept up to date. Take notes of minutes of informal and formal meetings.




You will have relevant experience in a similar role preferably within an HR team, with experience in providing first-line advice and guidance on HR policies and people management matters. You will have a relevant vocational qualification or equivalent work experience, with a high standard of IT skills including MS Office and HR information systems or similar databases. You will be highly organised, detail-oriented, and able to manage multiple priorities effectively.



Informal queries in relation to this opportunity are very welcome, and should be directed to Jenny Wain, HR Administration Manager, at jeny.wain@bcu.ac.uk.



The selection process will include an interview and a work-related exercise element, and full details will be provided to shortlisted candidates in advance.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

ABOUT US


At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK's second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.



Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.