Job Description

Expanding the Restaurant and food offering is the key focus to support the projected growth throughout the Business. With a current capacity of 136 covers indoors and 40 outdoors the forecast is to increase this further, making this an exciting time to join the business and be part of its growing success.

Working front line supervising the team and daily service, you will demonstrate a passion and energy for delivering a great customer experience. As an experienced supervisor you will ensure outstanding food presentation and consistency in quality to maximise sales opportunities.

Person Specification;

AT LEAST 2 YEAR'S PROVEN EXPERIENCE OF WORKING IN A FAST PACED CUSTOMER FACING RESTAURANT AT SUPERVISORY LEVEL

COMMERCIAL APPROACH WITH THE ABILITY TO DIVERSIFY QUICKLY IN A FOOD ENVIRONMENT

A TEAM BUILDER WITH A GREAT PERSONALITY- ESSENTIAL

Responsibilities:

Support the retail operation throughout the Company To support the Head Chef to ensure daily service is delivered to the highest professional standard To deliver a fast and friendly front of house and table service To exceed sales targets through effective planning, team and customer engagement To deliver an effective people management process to maximise staffing levels; working within budget to include rota's, attendance and holidays; recruitment; training opportunities; performance and capability, disciplinary To create, display and present the highest quality products at all times Demonstrate excellent product knowledge, supporting the team with new product / menu ideas and displays Ensure the FOH team have the full support of the Kitchen to ensure cooking to order and service times are met Monitor food presentation and quality, reporting to the Head Chef To support and implement seasonal events and activities Effectively manage customer complaints, ensuring the team are trained and confident in dealing directly with the customer; reporting all complaints to the team and Head Chef Accurately operate the EPOS system, cashing up procedure and reporting General administrative duties associated with an efficient catering environment Demonstrate excellent communication skills with customers and colleagues Maintain strict compliance with EHO / H&S standards and current legislation To maintain Level 5 Food Hygiene certification Demonstrate compliance with all existing company systems, procedures, work practices and housekeeping To be aware of the basic security policies and procedures and report issues as they arise Adhoc duties as requested by the Manager Ensure the Company is always represented professionally

Qualifications / Experience;

Good standard of education to GCSE level or equivalent

Level 2 Award in Food Safety - (quick online course)

Minimum of 2 years' experience working in a fast paced customer facing restaurant at Supervisory level

Excellent numeracy and literacy skills

Effective time management and prioritisation skills

Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Benefits:

Employee discount Free parking On-site parking Store discount
Work Location: In person